Law firms today deal with massive amounts of documents, deadlines, and client expectations. Manual processes slow down workflows, cause errors, and waste billable hours. Two of the most critical and time-consuming tasks are demand letters and case summaries.
The question is: Which should law firms automate first?
Practice AI provides AI-powered automation for both case summaries and demand letters, helping firms save time, reduce errors, and improve client satisfaction.
What Is a Demand Letter?
A demand letter is a formal request sent to the opposing party detailing liability, damages, and settlement expectations. It’s a key document in negotiation and often determines the success of a case.

Challenges of Manual Demand Letters
- Time-consuming drafting: Attorneys spend hours creating accurate letters.
- Missed or incorrect facts: Manual compilation can overlook critical information.
- Inconsistent formatting: Leads to unprofessional or client-unfriendly documents.
- Delays in case progression: Slow demand letters mean slower settlements.
Practice AI’s Demand Module automates the drafting process, ensuring every demand letter is accurate, professionally formatted, and backed by extracted data from case documents.
What Is a Case Summary?
A case summary organizes medical records, evidence, and facts into a concise, clear overview. Attorneys use these summaries to understand the case quickly, develop strategy, and prepare demand letters.

Challenges of Manual Case Summaries
- Disorganized documents: Scattered PDFs, Word files, and images make summarization tedious.
- Repetitive data entry: Attorneys manually extract facts and key information.
- Slow review process: Case understanding can take hours or days.
- High risk of human error: Misread facts or missed documents can impact the case outcome.
Practice AI’s Document Collector and Exhibit Packet Builder streamline case summaries by:
- Extracting key facts, dates, parties, and evidence automatically.
- Organizing documents into professional, client-ready exhibit packets.
- Generating case timelines and summaries for immediate review.
Practice AI ensures both workflows are automated so law firms can operate faster and with fewer errors.
Which Should Law Firms Automate First?
1. Automate Case Summaries First
Automating case summaries builds a strong foundation. Once all facts and documents are cleanly summarized, creating demand letters becomes much faster and accurate.
2. Then Automate Demand Letters
With accurate summaries, AI can generate evidence-backed, professional demand letters instantly, reducing drafting time and human error.
Practice AI integrates both steps:
- Extracts facts from documents and exhibits.
- Generates client-ready summaries.
- Drafts customized demand letters automatically.
Why Automating Both Delivers Maximum Results
Firms using automation for both case summaries and demand letters report:
- Faster case preparation: AI processes multiple documents simultaneously.
- Reduced manual labor: Attorneys focus on strategy, not data entry.
- Improved accuracy: AI extracts facts with near-zero errors.
- Higher settlement efficiency: Quick, professional demand letters increase return rates.
- Better client communication: Clients get real-time status updates via automated dashboards.
Practice AI modules to enable this:
- Document Collector: Organizes and extracts data from client files.
- Exhibit Packet Builder: Combines, bait stamps, and indexes exhibits.
- AI Demand Module: Drafts and tracks demand letters with unlimited revisions.
Final Thoughts
Demand letters and case summaries are both critical—but automating case summaries first makes demand letters faster, more accurate, and more effective.
By combining AI-powered document extraction, exhibit organization, and demand drafting, law firms can save time, reduce errors, and deliver better outcomes for clients.



